In 1998, Global Tel Link (GTL) ran into some trouble in Louisiana over billing issues associated with inmate calls in the state. Essentially, minutes – and costs – were added to the bills of these inmates. While the incident happened many years ago, the CEO of Securus Technologies, Richard A. Smith, asserts – via a press release – the event is relevant today. The reason is the past events correlate to circumstances that exist in the current prison communications industry today.
The Louisiana Public Service Commission (PSC) issued a report about GTL that highlighted such actions as “single phone calls” being “billed more than once. Smith reveals Securus Technologies wants to help raise public awareness about these matters.
Securus Technologies, among the top communications services in the correctional facilities sector, will be released a number of press releases over the coming six months. The purpose of the press releases will be to raise awareness about “wrongdoings” on the part of GTL.
Headquartered in Dallas, Securus Technologies continues to develop and release new products and services for the correction facilities industry. The company has produced a number of helpful products for inmates including advanced apps designed to improve their ability to communicate with friends and family.